17Steps to Successful Implementation of a QRM Program
SO YOU’RE CONVINCED QRM will work for you. You’ve weighed the arguments for QRM, absorbed the case studies and success stories, and pondered the opportunities in your own marketplace. Having evaluated all this data you feel there is excellent potential for implementing QRM at your company. But how and where do you start? And given the difficulties and potential obstacles that you have read about in this book, how do you maximize the chances of success?
This chapter provides fifteen concrete steps for you to follow to ensure success of implementing QRM at your company. I will attempt to build on lessons I have learned over many years of implementing QRM at dozens of companies. Before I proceed, ...
