I have summarized the key concepts discussed in this book for easy reference, in three categories: the central models and ideas I developed, such as “placement”; two-part distinctions I used throughout the book, for example, “interesting versus useful”; and the main scientific terms. You will also find other resources at www.quietleadership.com.
CENTRAL MODELS AND IDEAS
I have categorized these by chapter for easy reference.
About the Six Steps
Path of least resistance: A term coined by Robert Fritz, which I have applied to having conversations with others. It means the shortest distance (in time and effort) to get from point A (wanting to have a positive impact on someone) to point B (having a positive impact on someone). ...
