Quiet Leadership

Contents

Acknowledgments

Introduction

Why Should Leaders Care About Improving Thinking?

Part One Recent Discoveries About the Brain That Change Everything

The Brain Is a Connection Machine

Up Close, No Two Brains Are Alike

The Brain Hardwires Everything It Can

Our Hard Wiring Drives Automatic Perception

It’s Practically Impossible to Deconstruct Our Wiring

It’s Easy to Create New Wiring

Summarizing the Recent Discoveries About the Brain

Part Two The Six Steps to Transforming Performance

About the Six Steps

Step 1: Think About Thinking

Let Them Do All the Thinking

Focus on Solutions

Remember to Stretch

Accentuate the Positive

Put Process Before Content

Step 2: Listen for Potential

A New Way to Listen ...