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Quiet Leadership by David Rock

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STEP 4

DANCE TOWARD INSIGHT

To learn is to change how you think.

MICHAEL MERZENICH (1992)

Figure 20, The Six Steps to Transforming Performance

Step four, Dance Toward Insight, is the central step in this book. In this step we explore a whole new way of having conversations with people, a process map for conversations when our impact is equal to or exceeds our intent.

Much of this step is about creating an environment in which people have insights for themselves. We work through a series of elements that will help you follow the shortest path from A to B that I mentioned earlier in the book. These elements, permission, placement, questioning ...

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