Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships

NOTES

PREFACE

1. James Tamm and Les Chisholm, “Does Interest Bargaining Really Work: A Test Using PERB Data,” California Public Employee Relations (CPER) 101, (August 1993). For additional information see endnote 2 for appendix 1.

2. This study defined “conflict” as the number of cases filed with the California Public Employment Relations Board in the following three areas:

1. An “unfair practice charge” (i.e., labor-management litigation).

2. An impasse in contract negotiations where it had been determined that further negotiations would be futile without the appointment of a state mediator.

3. A failure of the mediation process that led to the creation of a fact-finding panel.

3. “Analysis of Beyond Conflict Post-Workshop Survey,” 1999.

4. Clair Brown ...