Radical Collaboration : Five Essential Skills to Overcome Defensiveness and Build Successful Relationships

APPENDIX 1

RESEARCH REPORT

This book has its roots at the State of California Public Employment Relations Board (PERB), where Jim Tamm was a former regional director and a senior administrative law judge for twenty-five years before he became a vice president at Business Consultants Network, Inc. PERB is the state agency established to oversee dispute resolution and collective bargaining among public employees. In the late 1980s, the staff at PERB noticed that they kept seeing the same parties end up in litigation each time they had a dispute. Other parties, operating under the same statutes, resolved disputes more effectively and rarely ended up in litigation. The dysfunctional relationships were using a disproportional amount of the State’s ...