THE TRUST-BUILDING POWER OF STAY INTERVIEWS
The word is out.
Since 2012, I’ve authored two books about stay interviews, one of which is the top-selling book on this subject in history, published by the Society for Human Resource Management, or SHRM.1
Most of the time, we’ve had to teach companies what stay interviews were. Recently, though, companies have contacted us to specifically ask how to implement stay interviews. Yesterday’s inquiry was from Kazakhstan. The world has gone from what are stay interviews? to how do we implement them? And with great reason.
Let’s start with a definition first: A stay interview is a structured discussion that a leader conducts with each individual employee to learn the specific actions she must take to strengthen ...