5. Project Management
• Project Management in Services
• Methods for Multiple Projects
• Leveraging Project Management with Resource Management
• Impact of Critical Chain for Services
• Summary
• Endnotes
Among the Theory of Constraints (TOC) applications covered in this book, Critical Chain (CC) for a single project is perhaps the most readily adoptable in services. The reason is simple: Many services are delivered as projects, and CC can be used without modification on virtually any services project. This chapter is nevertheless devoted to project management because service providers rarely conduct projects in isolation. How a project management ...
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