CHAPTER 12COMMUNICATIONS: TIME-SAVINGPLUS OR BORING MINUS?

“Before you give someone a piece of your mind,make sure you can get by on what’s left.”

—OLD NEW ENGLAND ADAGE

Effective communication gets the job done with a minimum of repetition and misunderstanding. Poor communication often means more time to get less done. Worse, the job may not get done at all. As business folklore tells it, “There may not always be time to do it. But there’s always time to do it over.”

HOW TO SPEAK RIGHT

When you’re making a formal speech, your time management responsibilities increase greatly. As one syndicated columnist says, “A speech is a solemn responsibility. A bad 30-minute speech to 200 people wastes only a half hour of the speaker’s time. But it wastes ...

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