Chapter 3: Workforce Management in Teams

Managing the workforce is a key aspect of every organization because skilled employees can deliver top customer satisfaction by ensuring excellent quality of service - and this produces great businesses. Workforce management is a set of processes that companies use to create, manage, and measure the productivity of their employees. Currently, many organizations are looking for flexible employees who can adapt to short-term changes and availability, and of course considering the employee preferences and the work timings.

Microsoft Teams is a hub for collaboration. Microsoft has provided built-in, ready-to-use sample apps in the Microsoft Teams store that can be used for various business purposes and are ...

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