© Abhinav Krishna Kaiser 2018
Abhinav Krishna KaiserReinventing ITIL® in the Age of DevOpshttps://doi.org/10.1007/978-1-4842-3976-6_3

3. ITIL and DevOps: An Analysis

Abhinav Krishna Kaiser1 
Bengaluru, India

In Chapters 1 and 2, DevOps and ITIL were introduced as an independent framework/methodology, and I consciously did not make an effort to bring together the two entities. I will analyze them together in this chapter. I will dissect the big-ticket conflicts, and the chapter will set the tone for the rest of the book to follow, in other words, for creating a union between the two rather than replacing one with the other. Chapters 1 and 2 clearly specify that the two are leaders in their own respective areas, and one cannot reasonably replace ...

Get Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.