CHAPTER 7Cruise Control

Success seems to be connected with action. Successful people keep moving.

CONRAD HILTON

INEVITABLY, EVERY year an e-mail gets passed around touting the Stella Awards.1 Supposedly, the Stella Awards are a collection of the most frivolous lawsuits for the previous 12 months and are named after the woman (Stella) who successfully sued McDonald’s when she spilled hot coffee on herself. Every year the “awards” take on a life of their own with many bogus stories,2 a number of which are repeated year after year. The all-time leading bogus story (i.e., it wins every year) is about a lawsuit supposedly filed by a man (or a woman depending on the year) who bought a new 32-foot motor home, took it for a drive, turned on the cruise ...

Get Repeat the Remarkable: How Strong Leaders Overcome Business Challenges to Take Their Performance to the Next Level now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.