NOTES
Preface
1. From Wikipedia, http://en.wikipedia.org/wiki/Cirque_du_Soleil.
Introduction
1. It’s Your Ship, copyright 2002, D. Michael Abrashoff, Warner Business Books.
2. From Dictionary.com, http://dictionary.reference.com/browse/remarkable.
Chapter 2
1. http://www.foodnetwork.com/restaurant-impossible/index.html.
2. The 21 Irrefutable Laws of Leadership, copyright 1998, John C. Maxwell, Thomas Nelson Publishing.
3. http://www.ikea.com/us/en/.
Chapter 3
1. I have also read John Maxwell talking about a similar idea of balancing care with candor in his book The Five Levels of Leadership, copyright 2011, John Maxwell, Hachette Book Group.
2. Crucial Conversations, copyright 2002, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, ...
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