Glossary

Abilene paradox The situation in which a group makes a decision in contradiction to what individuals privately want to do.

abstract use cases See use cases.

actor catalog See actor table.

actor hierarchy See actor map.

actor map A requirements model that defines the relationships among the actors in the actor table in terms of how their roles are shared and disparate. The map shows both human and nonhuman actors arranged in hierarchies.

actor table A requirements model that defines the roles played by people and things that will interact directly with the system. The contents typically include names, brief descriptions, physical locations, and necessary job aids.

adjourning The stage of a group development process in which the group ...

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