Notes

Preface

1. Includes companies with 100 or more employees. “Training Magazine’s Industry Report,” Training Magazine, 1997.

Chapter 1

1. Justin Martin, “Lifelong Learning Spells Earnings,” Fortune, July 6, 1998.

2. Patricia A. Galagan, “Go With the Cash Flow,” Training & Development, November 1997.

3. David Stamp, “Wall Street Comes Wooing,” Training Magazine, November 1997.

4. John E. Hunter, et. al., “Individual Differences in Output Variability as a Function of Job Complexity,” Journal of Applied Psychology vol. 75, 1995.

5. Cited with permission of General Electric Corporation.

6. “Training for Business Success,” The 1997 Oxford Training Review, Oxford Training, Oxfordshire, UK.

7. Thomas A. Stewart, “Is This Job Really Necessary?” ...

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