Appendix A. Case Study Answers

Appendix A reflects the answers to the questions posed in each hour’s case study. In some cases, note that other answers may also be correct.

Hour 1: Answers

1. Although there are many smaller niche players in the business application market, three companies own the bulk of market share and mindshare in this space: SAP, Oracle, and Microsoft. Others, like NetSuite, are making a mark as well. Given SAP’s dominance and MNC’s size, scope, and global reach, the board might simply start with the proposition “Why not SAP?”

2. MNC needs to investigate SAP ERP first and foremost as it seeks to connect all its end users to a single financial system of record. At the same time, though, the company also needs to investigate ...

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