Quiz
1. What are the four fields on the General tab of a lead that are worth more consideration?
2. How do you use the Lead Topic field? What are some examples?
3. How does Lead rating relate to Opportunity rating?
4. Can data be imported into other record types?
5. Why does the system support a lead and a prospect, and why are they different?
6. What are possible data separators?
Get Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
