O'Reilly logo

Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Quiz

1. What are the four fields on the General tab of a lead that are worth more consideration?

2. How do you use the Lead Topic field? What are some examples?

3. How does Lead rating relate to Opportunity rating?

4. Can data be imported into other record types?

5. Why does the system support a lead and a prospect, and why are they different?

6. What are possible data separators?

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required