CHAPTER 34Technical Change Control

IN THIS CHAPTER

• Change Management Mentality

• The Real Reason for Managing Change—Stakeholders

• Change Management Best Practices

• Managing the Wide-Ranging Effects of Change Control

• Organizing and Planning for Technical Change

• Change Management Lessons Learned

• Summary

• Case Study: The CM Manager

At this point in your SAP implementation, your business and solution visions have materialized—the SAP data center and numerous SAP instances are finally running, and the development team is making solid progress. The SAP Technical Support Organization (TSO) should be busy planning for the go-live by now as well. All this activity is at serious risk, though, if you do not give attention to the process of ...

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