5Phase 1—Project Preparation:Understanding Purposeand Building Support

This chapter presents the first phase of the scenario system—project preparation. The goal of this chapter is to describe and explain the important elements that should be defined in the project preparation phase of a scenario system and that culminate in a project proposal (Figure 5.1).

Project preparation requires careful attention to decision makers, leaders, and sponsors of the project. Listening to people express what they are frustrated with and excited about helps to develop an initial understanding of the situation. Follow-up questions to these key people can reveal additional important information, including constraints, biases, misperceptions, and glimpses of expected ...

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