APPENDIX 3
ANSWERS TO EXERCISES
Ian Alexander
This appendix offers some possible answers to the Exercises of Appendix 2. Given the very brief sketch of the system context, these can be no more than plausible suggestions—they are certainly not definitive. If you study the problems carefully you should be able to refine these answers and add more detail.
1. Mission
To maintain safe visibility through the windscreen(s).
More specifically: to clear rain, drizzle, snow, hail, or mud from the windscreen, quickly and reliably enough to maintain visibility, for all the car versions in all the expected climates.
2. Stakeholders
Beneficiary
Functional Beneficiary
Stakeholder: | Viewpoint: |
Driver | wants comfortable, safe, impressive car |
Other | Road User wants not to be injured (by drivers who can't see clearly) |
Financial Beneficiary
Stakeholder: | Viewpoint: |
Board, Shareholder | want to minimise risk; want good Return on Investment (RoI). |
Political Beneficiary
Stakeholder: | Viewpoint: |
Global Marketing Director | wants to show other board members that Global Marketing understands the market and deserves high position on board |
Purchasing
Stakeholder: | Viewpoint: |
Product Manager | wants new car versions rolled out on time, to budget |
Negative
Stakeholder: | Viewpoint: |
Other Directors | doubtful about Global Marketing |
Environmental Activist | wants to reduce pollution, off-road driving |
Regulatory
Voluntary (Standardising)
Stakeholder: | Viewpoint: |
Auto Industry Standards ... |
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