CHAPTER 11: SECURITY AND SOFTWARE AS A SERVICE
In this chapter, I describe how the security services defined within the SRM, shown in Figure 7, may be delivered by consumers implementing a service using a SaaS Cloud.
There are countless SaaS services available covering a wide range of capabilities, including:
•Billing
•Customer relationship management (CRM)
•Collaboration
•Content management
•Document management
•Enterprise resource planning (ERP)
•Environmental health and safety
•Financials
•Health and wellness
•Human resources
•IT service management (ITSM)
•Personal productivity
•Project management
•Sales
•Security
•Social networks
Examples of SaaS providers include:
•Salesforce.com (www.salesforce.com)
•Sage (www.sageone.com)
•Intuit (www.intuit.com ...
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