Selling Today: Partnering to Create Value, 14/e
by Gerald L. Manning, Michael Ahearne, Barry L. Reece
Summary-of-Benefits Close
Let us assume that you have discussed and demonstrated the major benefits of your product and you detect considerable buyer interest. However, you have covered a great deal of material. There is a chance that the prospect is not able to put the entire picture together without your help. At this point, you should provide a concise summary of the most important buyer benefits. Your goal in the summary-of-benefits close is to reemphasize the value-added benefits that can help bring about a favorable decision. Because of this, this tactic is also referred to as the step-by-step close. This closing statement gives you the opportunity to restate how the benefits will outweigh the costs.21
Let us see how this closing method ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access