We presented an example business organisation in Chapter 2, i.e. RoSAS, that provides road-side assistance to motorists by integrating and re-purposing a number of services. RoSAS requires an adaptable service orchestration approach to provide the IT support for its business processes that may change in an unpredictable manner due to the nature of its operating environment. In this chapter, we present the RoSAS road-side assistance business as a case study to demonstrate how Serendip can be used to model, enact and manage service orchestrations that have inherent needs for unpredictable changes.
Case study; road-side assistance; adaptability; XSLT; Drools
We presented an example business organisation in Chapter 2, i.e. RoSAS, ...