Chapter 2. Case Study Backgrounds

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2.1 How Case Studies Are Used

Case study examples are an effective means of exploring abstract topics within real-world scenarios. The information provided in this brief chapter establishes the basis for two separate storylines that relate to Case Study Example sections in Chapters 6 to 9. To help you more easily identify these sections, a light gray background is used.

Background information is provided for two different organizations. The first is Transit Line ...

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