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Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy by Roger W. Hoerl, Ronald D. Snee

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Chapter 6. Improvement Happens Project by Project

 

Improvement happens project by project and in no other way.

 
 --Joseph M. Juran

The first two parts of this book introduced Six Sigma and discussed what it is, how its deployment differs beyond manufacturing, its benefits, and how to deploy it in the real economy. Our focus was on providing practical advice leading to successful deployment of the Six Sigma initiative. This part of the book focuses on the next level of detail in Six Sigma, ensuring project success. Project success is a critical element of overall deployment because rapid successful completion of improvement projects is at the heart of Six Sigma. Chapter 5 discussed some project case studies to illustrate what is involved in Six Sigma ...

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