Skills for AI Agents

Chapter 5. Business Use Cases

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Business use cases are the universal, cross-industry tasks almost every knowledge worker will recognize: turning a meeting into notes and tasks, compiling scattered communications into something actionable, pulling and reshaping data, producing the same structured deliverable over and over.

This matters because we want to target precisely the type of work where agent Skills can pay back the fastest, which are usually not so glamorous background tasks¹ that can sometimes take hours.

So this chapter does two things. First, it gives you a way to audit your own workday and find the business tasks worth turning into Skills. Then it takes two of them and builds them end-to-end.

I’ll walk you through the realistic process of building an agent skill, including not only technical steps, but also the mental and behavioral struggle of deciding what’s worth building, weighing trade-offs, and making sure the result actually earns its place in a workflow. You’ll use Chapter ...