O'Reilly logo

Skills for New Managers, 2nd Edition by Morey Stettner

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Index

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

A

Achievement, need for, 73

ACT as a Team program, 59

Advancement for performance, 72, 78

Advice, 35, 94

Agendas for meetings, 122

Allen, Irwin, 88–89

Amabile, Teresa, 73

Anderman, Sig, 132–133

Anger, effect on listening, 47

Anticipatory dread, 117–118

Anxiety as new manager, 30–31

Appreciation boards, 75

Assertive inquiry, 175

Assessing, as listening skill, 47–48

Attainment, need for, 73

Autonomy

need for, 74

promoting, 16, 126–128

B

Backing down, 22–24

Behaviors, criticizing, 85–88. See also Criticism; Discipline

Belonging, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required