9.1. Learning to Identify Social Engineering Attacks
The first stage in social engineering prevention and mitigation is to learn about the attacks. You don't have to dive so deep into these attacks that you know how to recreate malicious PDFs or create the perfect con. But understanding what happens when you click a malicious PDF and what signs to look for to determine whether someone is trying to trick you can help protect you. You need to understand the threats and how they apply to you.
Here's an illustration: You value your home and the things in it, but especially the people in your home. You do not wait to have your first fire to figure out how to plan, prevent, and mitigate its danger. Instead you install smoke detectors and plan out an escape route in case of a fire. In addition, you might train your children with the phrase to, "Stop, drop, and roll" if they are on fire. You teach them how to feel the door for heat and to stay low to avoid smoke inhalation. All of these methods are ways to prevent or prepare for a fire before you have a real fire and have to deal with the devastation it brings.
The same principle applies to protecting yourself and your company from social engineering attacks. Do not wait for the attack to occur to learn about how devastating they can be. Don't think I'm self-serving, but I promote social engineering audits to regularly test your employees' ability to withstand these attacks, and following up with training.
Teach yourself and your employees ...