Chapter Ten. Software Architecture: Psychological Warfare

Psychological operations are used in warfare to convey selected information and indicators in order to influence emotions, motives, objective reasoning, and, ultimately, behavior [DOD 1987]. It may seem strange to suggest that the study of psychological operations has any relevance to software architecture. However, psychological operations can be as blatant as an outside consultant telling a project team that he or she is an expert beyond question and all software developers must immediately adopt his or her proposals, or as subtle as funny jokes and stories with seemingly no additional sinister purpose. Psychological operations can be used positively to manage project expectations and ...

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