Software Testing: Principles and Practices

Chapter 12

Usability and Accessibility Testing

In this chapter—

• What is usability testing

• Approach to usability

• When to do usability testing

• How to achieve usability

• Quality factors for usability

• Aesthetics testing

• Accessibility testing

• Tools for usability

• Usability lab setup

• Test roles for usability

• Summary

12.1 WHAT IS USABILITY TESTING?

 

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Usability testing attempts to characterize the “look and feel” and usage aspects of a product, from the point of view of users. Most types of testing we have discussed are objective in nature. There is a debate whether usability ...