This chapter delves into the world of digitalization, exploring the transformative power of emerging technologies and their impact on traditional business models. The demand for digital solutions arises from the recognition that organizations need to embrace agile, customer-centric approaches to stay competitive. Technologies like artificial intelligence, cloud computing, and the Internet of Things (IoT) hold the promise of unlocking unparalleled efficiency, innovation, and enhanced customer experiences. ...
1. Understanding Digital Solutions
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