Solving the Problem of Siloed IT in Organizations

To break down information barriers and drive transformation, business leaders must engage directly with technologists and ask the right questions.

A CEO of a real estate services company came to us recently with a problem. The whole company was waiting anxiously for a new system that the technology team had been working on for over a year. The CEO lamented that the team now needed to do a complete rewrite with a different technology — pushing the project out at least another six months and putting the company further behind its competition.

I could predict the answer to my next questions, but I asked the CEO anyway: What was the IT team’s explanation ...

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