References

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ASQ Online Quality Glossary. n.d. http://asq.org/glossary/ (accessed July 30, 2013).

ASQC Automotive Division. 1986. Statistical Process Control Manual. Milwaukee, WI: ASQC Quality Press.

Balestracci, D. June 1, 2014. “Control Charts: Simple Elegance or Legalized Torture?” Quality Digest Daily, http://www.qualitydigest.com/inside/quality-insider-column/control-charts-simple-elegance-or-legalized-torture.html (accessed January 8, 2014).

Borror, C.M.; D.C. Montgomery; and G.C. Runger. July 1999. “Robustness of the EWMA Control Chart to Non-normality.” Journal of Quality Technology 31, no. 3, pp. 309–316.

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