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Statistical Process Control for Managers by Victor E. Sower

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References

ASQ Measurement Quality Division. 2004. The Metrology Handbook. Milwaukee, WI: ASQ Quality Press.

ASQ Online Quality Glossary. n.d. http://asq.org/glossary/ (accessed July 30, 2013).

ASQC Automotive Division. 1986. Statistical Process Control Manual. Milwaukee, WI: ASQC Quality Press.

Balestracci, D. June 1, 2014. “Control Charts: Simple Elegance or Legalized Torture?” Quality Digest Daily, http://www.qualitydigest.com/inside/quality-insider-column/control-charts-simple-elegance-or-legalized-torture.html (accessed January 8, 2014).

Borror, C.M.; D.C. Montgomery; and G.C. Runger. July 1999. “Robustness of the EWMA Control Chart to Non-normality.” Journal of Quality Technology 31, no. 3, pp. 309–316.

DataNet Quality Systems. 2014.

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