2.1 Overview2.2 Introduction2.3 Definitions of personnel management, human resource management and human resource development2.4 The scope and nature of HRM and HRD2.5 Models of HRM and strategic HRM2.6 HRD and strategic HRD2.7 The shape of HR2.8 Capability building by the HR function2.9 Strategic HRM and human capital management2.10 Future trends for people professionals2.11 Conclusion