chapter

12

'Hang on, ladies and gentlemen, you have yet to meet the whole beast'

This is not a cow

This is an organizational chart that shows the different parts of a cow. In a real cow the parts are not aware that they are parts. They do not have trouble sharing information. They smoothly and naturally work together, as one unit. As a cow. And you have only one question to answer. Do you want your organization to work like a chart? Or a cow?

(Adapted from Anderson & Lembke, NY, advertisement for SAP Canada)

Like many other safaris, we cannot deliver quite as much as we may seem to promise. So this chapter is not an elephant.

We warned in Chapter ...

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