We shape our tools and then our tools shape us.
—Marshall McLuhan, visionary Canadian educator who examined the media’s significance as a global gateway.
We’re experiencing what Alvin Toffler might call “an exclamation point in history,”1
an era in which old barriers fall and there is vast reorganization of the production and distribution of knowledge and the symbols used to communicate it.2
Toffler wrote about GenCorp Automotive in Indiana, which opened a $65 million plant in the early 1990s with about 500 workers. Every worker, not only supervisors and managers, received $8,000-$10,000 worth of training—not just in ...