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Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization by Lilith Christiansen, Mark Stein

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8GETTING STARTED:CONDUCTINGA PROGRAM DIAGNOSTIC

Most organizations have a distinct set of onboarding needs. Some battle high attrition or low time-to-productivity, whereas others need to ensure effective knowledge transfer between legacy and new employees. Still other organizations are spending way too much on onboarding (or more specifically, the front-end administrative piece of onboarding) and need to make processes more efficient to wring cost out of the system (see our Onboarding Objectives table in Chapter 1). Because every organization’s circumstances and goals are different, it’s important when designing an onboarding program to catalogue what a company currently does to orient employees and assess the best opportunities for improvement. ...

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