Chapter 6Engineering and Lean Solutions1

DOI: 10.4324/9781003185796-6

It is said that skill in design determines 70% of performance in quality, cost, and delivery (QCD).2

This chapter focuses on both aspects of engineering and Lean:

  1. How to Design Lean into Products and Services?

  2. How to Apply Lean Principles to the Engineering Process Itself?

How to Design Lean into Products and Services

Engineering, many times unknowingly, plays a vital role in Lean manufacturing and office transactional Lean processes. Engineering impacts all aspects of the design, not just the product design itself. For instance, engineering must consider the following when designing new products:

  • Is it easy for the customer to service?

  • Is the new design easy to use ...

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