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Chapter 1The Supply Chain Operations Reference Model
The Cross-Industry Standard for Supply Chain
The Supply Chain Council
The SCOR Framework
Value Chain Processes
Using SCOR to Drive Supply Chain Improvement
Build Organizational Support
Define Project Scope
Develop Project Portfolio
Extend to the Greater Value Chain
The Value of a SCOR Initiative
Chapter 2Phase 0: Build Organizational Support for Supply Chain Improvement
Finding the Tipping Point for Change