Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

Contents

Preface

Acknowledgments

Introduction

Chapter 1The Supply Chain Operations Reference Model

The Cross-Industry Standard for Supply Chain

The Supply Chain Council

The SCOR Framework

Value Chain Processes

Using SCOR to Drive Supply Chain Improvement

Build Organizational Support

Define Project Scope

Analyze Performance

Develop Project Portfolio

Implement Projects

Extend to the Greater Value Chain

The Value of a SCOR Initiative

Chapter 2Phase 0: Build Organizational Support for Supply Chain Improvement

Finding the Tipping Point for Change