Supply Chain Redesign: Transforming Supply Chains into Integrated Value Systems

Chapter 1. Supply Chain Management: Transforming Supply Chains into Integrated “Value Systems”

Two years after taking on a challenging job as director of business processes in advance purchasing, Rick Calabra^[1], a General Motors executive, stretched back in his chair thinking about what had transpired between him and the group vice president of Worldwide Procurement (WWP). Rick had been nominated to lead the cluster called “Sourcing and Supplier Management” in General Motor's (GM's) major “Order to Delivery (OTD)” initiative. This new initiative would radically re-define the business processes at GM. In a presentation, the VP had challenged him to develop a supply base that “can transform end customers' clicks” on GM's Buyer Power Website into ...