Chapter Thirteen. Plan of Action to Improve Testing

The objective of a plan of action is to take you from where you are to where you want to go. There are two prerequisites: a baseline for measuring progress and a goal. The self-assessment in Chapter 2 guided you in gathering the quantitative data that support a true testing baseline. The challenges in Chapters 3 through 12 of this book have provided you with a basis for establishing your goals.

We believe that your goal should be quality, which has sometimes been described as a “race without a finish line.” You need to establish goals, reach those goals, and raise the bar higher. However, goals should be realistic and achievable, not set to a level that seems unachievable to testers and may ...

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