Chapter 6

A Lean Mindset

Dr. Shingo taught that understanding the principles behind the tools leads to higher-order thinking and answers the question, “why?” When people understand more deeply the why behind the how and the what, they become empowered to innovate and take individual initiative. As more and more people within a single organization begin to act independently based on their understanding and commitment to the principles, culture begins to shift.

The Shingo Model for Operational Excellence

What Is Lean?

There are many ways to describe lean. Terms used to describe lean include “lean manufacturing”, “lean production” or simply “lean”. The fundamental concept of lean focuses on the creation of value for the end customer through the ...

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