One of the first activities of an analyst is to determine the business requirements for a new system. This chapter begins by presenting the requirements definition, a document that lists the new system's capabilities. It then describes how to analyze requirements using business process automation, business process improvement, and business process reengineering techniques and how to gather requirements using interviews, JAD sessions, questionnaires, document analysis, and observation. The chapter also describes a set of alternative requirements-documentation techniques and describes the system proposal document that pulls everything together.
- Understand how to create a requirements definition
- Become familiar with requirements-analysis techniques
- Understand when to use each requirements-analysis technique
- Understand how to gather requirements using interviews, JAD sessions, questionnaires, document analysis, and observation
- Understand the use of concept maps, story cards, and task lists as requirements-documentation techniques
- Understand when to use each requirements-gathering technique
- Be able to begin creating a system proposal