February 2012
Intermediate to advanced
592 pages
25h 50m
English
One of the first activities of an analyst is to determine the business requirements for a new system. This chapter begins by presenting the requirements definition, a document that lists the new system's capabilities. It then describes how to analyze requirements using business process automation, business process improvement, and business process reengineering techniques and how to gather requirements using interviews, JAD sessions, questionnaires, document analysis, and observation. The chapter also describes a set of alternative requirements-documentation techniques and describes the system proposal document that pulls everything together.
OBJECTIVES
CHAPTER OUTLINE
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