‘Hi Mum, can you look up the number for Mission Control, I don’t appear to have brought it with me!’

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Communicate!

Good, open communications are essential to effective teamwork:

•  Information must flow freely so that everyone is kept fully up to date.

•  People must feel able to express their opinion and judgement and be confident that the rest of the team is listening and taking account of their views.

•  It is only through communicating that the team will be able to build its knowledge and understanding. ...

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