January 2009
Beginner
301 pages
4h 21m
English
Content preview from The Art of Helping
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Personalizing goals is the simplest transitional step. If we have personalized the problem effectively, then we should be able to personalize the goal fluidly.
Personalizing goals involves establishing where the helpees want to be in relation to where they are. It involves communicating the helpees' disappointment for some acknowledged responsibility in failing and communicating the helpees' relief and excitement in a direction or solution. The basic way to personalize goals is to determine the behaviors that are the opposite of the personalized problem. Thus, the goal can be described as the “flip side” of the problem. Personalizing goals involves conceptualizing, internalizing and specifying desired or needed assets.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.