Notes

Chapter 1

1. As translated in Wikipedia: “So it is said that if you know your enemies and know yourself, you can win a thousand battles without a single loss. If you only know yourself, but not your opponent, you may win or may lose. If you know neither yourself nor your enemy, you will always endanger yourself.” http://en.wikipedia.org/wiki/The_Art_of_War

2. In Europe IT is called information and communication technologies (ICT). Although often spoken of as if they are one and the same, IS and IT are actually not the same. IS are the information systems. These are the software systems that have become an inseparable part of how organizations are run. IT is the information technology, such as hardware and telecomm, upon which these IS ...

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