O'Reilly logo

The Big Book of HR, Revised and Updated Edition by Cornelia Gamlem, Barbara Mitchell

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

28

Moving From Conflict to Collaboration

In 1993, when she was Secretary of State, Madeleine Albright was a member of President Clinton’s national security team. She and General Colin Powell, the chairman of the Joint Chiefs of Staff, did not agree on whether the United States and NATO should intervene to stop ethnic cleansing in Bosnia. In retrospect, Albright conceded that the general was right to be cautious, right to ask questions, and right to consider alternatives.1

A workplace conflict is a condition between or among workers whose jobs are interdependent, who are angry or frustrated, who perceive the other(s) as being at fault, and who act in ways that cause a business problem. Constant changes in today’s workplace can fuel workplace conflict. ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required