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The Business Case For E-Learning by Nader Nanjiani, Tom Kelly,

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Introduction

E-learning equals productivity. If there were one theme that this book attempts to underscore, that would be it. A business case for e-learning is largely an effort to demonstrate the productivity advantages to an organization. Simply stated, productivity measures the output of an individual working in an organization against the input costs for supporting the individual in the organization.

Cisco internal analysis shows that every dollar spent on an e-learning portal for reseller development during fiscal year 2003 yielded $16 in earnings contribution for Cisco. (See Chapter 3, “E-Learning Under the Microscope,” for details.) That’s 16 times the value of every dollar invested in a single year. But how did that happen? Well, certainly ...

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