O'Reilly logo

The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations by Diana McLain Smith

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

FIVE

images

Mapping Relationships

Some key part of human activity—whether it is something as simple as pounding out a Morse code message or as complex as being married to someone—has an identifiable and stable pattern.

—MALCOLM GLADWELL1

When a relationship isn't going well, most of us become so riveted on the other person—on divining his motives or avoiding his impact—that we don't look at what we're each doing to create a relationship that neither of us wants. In the end, we feel as if we have little choice: end the relationship or settle for one that doesn't work.

To improve a relationship, people need to look not only at each other but at the repetitious ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required