1. Goleman, D., Emotional Intelligence: Why It Can Matter More than IQ (New York: Bantam, 1995). See also Goleman, D., Working with Emotional Intelligence (New York: Bantam, 1998); Goleman, D., Boyatzis, R., and McKee, A., Primal Leadership: Realizing the Power of Emotional Intelligence (Boston: Harvard Business School Press, 2002).

2. Herrnstein, R., and C. Murray, The Bell Curve: Intelligence and Class Structure in American Life (New York: Free Press, 1994).

Chapter 1: Exploring Emotional Intelligence

1. Bar-On, R, Bar-On Emotional Quotient (EQ-i) Inventory Technical Manual (Toronto: Multi-Health Systems Inc., 1997).

2. Mayer, J.D., P. Salovey, and D. Caruso, Mayer-Salovey-Caruso Emotional Intelligence Tests (MSCEIT) ...

Get The EQ Edge: Emotional Intelligence and Your Success, Third Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.